Shipping Policy

At AnnGhar, we strive to deliver premium-quality dry fruits, nuts, seeds, and healthy food products safely and efficiently across India. This Shipping Policy outlines our order processing, shipping timelines, and delivery practices.

Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.
Orders may be delayed during festivals, sales events, or unforeseen circumstances.
Customers will receive order confirmation via email after purchase.

Shipping Coverage

We currently ship across most serviceable locations within India through trusted courier and logistics partners.

Delivery availability may vary depending on the customer’s pin code and courier service coverage.

Estimated Delivery Time

Location	Estimated Delivery Time
Metro Cities	2–5 Business Days
Tier 2 & Tier 3 Cities	3–7 Business Days
Remote Locations	5–10 Business Days

Delivery timelines are estimates and may vary due to weather conditions, transportation disruptions, natural calamities, public holidays, or courier-related delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Free shipping may be offered on select orders, promotions, or minimum order values.
Any applicable shipping fees are non-refundable once the order has been shipped.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing tracking details and courier information.

Customers can track their shipment using the tracking link provided in the dispatch notification.

Delivery Attempts

Courier partners may attempt delivery multiple times.
If delivery fails due to incorrect address, unavailability, or customer refusal, additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

AnnGhar shall not be liable for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Damaged Shipments

If you receive a package that appears damaged, tampered with, or opened:

Take photographs before opening.
Contact our support team within 48 hours of delivery.
Share order details and supporting images.

Undeliverable Orders

Orders returned to us due to incorrect address, repeated delivery failures, or customer refusal may be cancelled at our discretion.

Any refund issued for such orders may exclude shipping and handling charges.

Force Majeure

AnnGhar shall not be held responsible for shipping delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, government restrictions, transportation disruptions, or public emergencies.